Ofgem is to fine SSE £10.5 million for misselling electricity to consumers in breach of Standard Licence Conditions. The fine – the largest ever to be imposed on a UK energy supplier – relates to numerous breaches of SSE's obligations relating to telephone, in-store and doorstep sales activities. Ofgem says that SSE consistently failed to provide clear and accurate information on prices and potential savings to customers about whether or not to switch suppliers.
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